![]() If a printer is plugged into the back of the parallel Sentinel Key, turn the printer on and recheck the Sentinel Key status.If multiple hardware keys are plugged into the parallel port, try placing the ESRI Sentinel Key as the first in the chain and recheck the Sentinel Key status. ![]() Make sure that the ESRI hardware key is attached to the primary parallel port. If the Sentinel Driver is version PPD 5.38 or later and the Sentinel Key is conflicting with another device, one option is to install a second parallel port card to add a second parallel port or to use a USB key. ![]() Be sure to select a 'custom' installation when prompted.
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January 2023
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